• Preowned

MARCH GROUP

10521 Hwy 7
Directions Carleton Place, ON K7C 0C4

  • Sales: 1 (888) 863-7340

Testimonials

Outstanding customer service compared to some of the other dealerships that I have been to.

January 14, 2016

Luke C.

Overall my experience dealing with the guys at the March Group was quite pleasant, they were quite attentive to my requests and needs and it was never an issue for them. The customer service was pretty darn good compared to some of the other dealerships that I have dealt with recently. The guys were quite knowledgeable about their product, and in cases where they did not know or weren't sure of something they went out and found the answers and got back to me - that was quite refreshing, and greatly appreciated. This is the second vehicle that I have purchased from the March Group and will certainly re-visit them when it's time to replace the BMW that I just picked up from them. Based on my recent, and past experience I have no reservation in recommending the March Group to anyone.

 

 

The quality of service I received from the sales staff was excellent.

December 17, 2015

Suzanne D.

The sales team new their product very well and their service was excellent. They processed the necessary paperwork efficiently. I particularly liked that they kept me apprised of what was happening with a my purchase and followed up after the purchase was finalized to make sure I was happy. Jamie, Kyle and Dan were very organized and they were very personable. The car I purchased, a 2014 Infiniti Q50 S Hybrid, was exactly as they described in the advertisement. I would recommend the March Group and I would buy a vehicle from them again.

 

 

Buying a car here was like..."EASY"

December 13, 2015

Micheal A.

Pierre Coutu was actually very nice, I walked into his store expecting to be played, and was pleasantly surprised by Pierre's demeanor. He was very professional, and didn't insult my intelligence like the dealer I met the day before. He actually made my experience of buying my E550 quite easy. The million dollar question now is, would I do business with him again or send my friends to him? Absolutely yes, without a doubt. Thanks Pierre Michael

 


To Interested People:

I recently spent 3 months researching and debating which vehicle to purchase. Finally we decided on the vehicle. The search took us far and wide within Ontario. I found March Group on the internet listing the exact vehicle I was looking for. Within one week of finding the vehicle and visiting them in Ottawa (a 350KLM road trip for me and my family), we purchased our VW Touareg. I want to go out of my way to say that the buying process was very enjoyable. Friendly, courteous and helpful all the way through the process. No hard selling or impatient people which was very refreshing. Our salesrep was very patient while we were stuck in a last minute moment of indecision. After helping us with our decision we were good to go. My wife and I are very happy with our purchase and the entire experience with the March Group. I strongly recommend them for your next automobile purchase. Reach out to me if you would like a reference.

Sincerely,

Scott & Brenda Elston

Whitby, Ontario

swelston@hotmail.com

 

I'm writing this after purchasing my sixth car from Mitch at March Group. I've purchased four for my own use and two for family members. I have been able to experience high end sports and family vehicles at a fraction of their original cost. I have been pleased and extremely satisfied with the quality, service and pricing. I've extended this view to several friends who in turn have also dealt with March Group.

Jim Nunn ? Ottawa  Now On Car Number Seven!

 

Mitch:

I thought that after five vehicles and more than four years of doing business with March Group it was time to provide that all so important customer feedback that all businesses need. My first impression of March Group was provided by the website which featured your available inventory with plenty of photos and vehicle specific details, none of those teaser ads short on specifics. I came across two vehicles that meet my criteria and dropped in to look them over, if I remember this was the first time I met you.  I test drove both cars and returned for the expected "hard sell", instead the discussions were centered on the cars and what sort of use I would put them through. I remember discussing maintenance costs and what value each of the cars would have over the next several years, quite different from the standard sales approach. Although I did not buy either car that day I did come back to take a second look and meet Ken for the first time, again the discussions centered on which of the cars would be the best fit for me. After considering the input from both yourself and Ken I bought one of the cars an Audi A6. The purchase process was simple and straight forward no foolish back and forth on price, the price as advertised was competitive and fair. Since my first dealings with yourself I can honestly say that I have suggested The March Group to many friends and business associates and probably passed on car listings from your site over a hundred times. More importantly though I returned and purchased two other Audi's, a VW and a Toyota, two of them for business use the other two for personal use.  In the future I will always look to you and the March Group for my personal and business vehicle needs.

Sincerely

Chris Nielsen

 

 

Hey Mitch. I bought a 323i from you around a year ago and I wanted to drop you a line and say how pleased I've been with the purchase long term. You have excellent prices and customer service. I still look at your inventory from time to time and I always recommend you to my friends. Thanks again. Cheers.

Regards,

Kaming Li

 

Mitch,

I had been in the market for a new car for some time and looked at many options, including a few visits to your shop. I have to say that you came out on top every time, Heather was incredibly helpful and made the car buying experience a pleasure. Thanks

Gordon Laight | District Vice President, Advisor Channel | RBC Global Asset Management Inc.

 

Hi Mitch

I just wanted to send you a note to thank you for having the AC repaired on my car.

This is the reason I have bought 2 cars from you and refer people to your site and lot, and will very likely be a future customer once I want to trade these 2 in.

Again I really appreciate your help.

Have a great day,

Michael

Michael Horne B.Sc. (Honours), GBA, CHS | Partner | Carleton Financial Group |

 

"Nicole and I just wanted to let you how much we have appreciated your professionalism and personal attention during the purchase of our X3 in the fall. We love the car, but most importantly we have been very impressed with your straightforward approach and the high quality of service you provided us. While the X3 was, shall we say, a bit temperemental, at first, you fully honoured your commitment to have it fixed and we felt you really cared about us. These are qualities that, unfortunately, are quite rare in this business.

As a result we constantly recommend the March Group to our friends and colleagues, and when the time comes to replace our wonderful X3, we will be looking for you again!

In the meantime, our very best wishes for a Happy, Healthy and Prosperous 2012 to you, your March Group colleagues and your family."

Jean-Claude Gavrel

 

"This is just to tell you about our great client experience with your manager Ken Bouchard.

We had been looking for a car for close to 2 years and were tired of the same old thing from every dealer in Montreal. Recently, we heard  from my mother in law's bank employee about car prices in Ottawa being significantly lower than in Montreal. So when I decided on the Tiguan, I found one in QC and your model at March Group. The salesman in Montreal was very dishonest and too busy to accommodate me so I decided to drive to Ottawa with my spouse a week ago today to see your 2009 model.

Before this turns into a novel, I bought a car from Ken today and drove home in it. We have been talking about "Ken" since last Saturday and the excellent, no-nonsense service we received every time and through multiple requests all week.

I left your dealership today happier than I have been in a long time with respect to car purchases. Although it is not something he ever thought he would do given his professional experience, he's the best damn car salesman I've ever dealt with, including some which have happened to be my clients.

I will definitely come to you with future car purchases and will refer your dealership to as many people as I can in one breath!

Kudos on a well-managed business and your extremely knowledgeable employee Ken."

Thank you so much,

Alexandros Strapatsas.

 

Mitch

Too many times in sales all we hear are the complaints. I just wanted to let you know how pleased I was with your service. I've always been a hard shopper and try to do my homework when it comes to getting a good deal.

I've been watching these cars from Montreal to Toronto and your pricing is bang on. I left your place feeling you gave me fair money for my car and a good price on the one I purchased. You went out of your way to change the rims and tires for me and I really appreciate it. I have sent a couple people your way and will continue to do so. It's a pleasure doing business with March Group and I'll be back

Regards,

Peter Shaver

Shaver Business Products

 

To: Heather Hodgins

Subject: Re: The TL

I rarely give recommendations but am sufficiently impressed by the March Group to do so. Their prices were highly competitive and they dealt with all my queries about the car I was interested in efficiently. But, above all, when I raised another query, nearly two months after buying the car, they were still just as helpful.

Excellent service. Thanks.

Tony

 

Hi David? The car is fabulous? smooth, comfortable & soft ride. Your preparation makes it look as if it just came out of the showroom!!! What a machine!!! (2010 Mercedes E350 4Matic)

Thank you so much for all you did for me to close this purchase in a no-hassle way? very much appreciated.

Thanks again? I really enjoyed dealing with you. See you again in a few years!!! If you move, pls send me your new card or otherwise let me know the coordinates.

All the best to you & your family,

John Armstrong

Missisauga, ON